Guiding Your Journey to Lasting Change
Evidence-based therapy grounded in empathy and understanding, with Clinical Psychologist Rachel Hopkins. Please note, from September 7, you'll find Metanoia Psychology at 3/40-42 Palm Beach Avenue, Palm Beach.
Welcome
At Metanoia Psychology, Rachel believes deeply in the human capacity for change. Based in Robina on the Gold Coast, she provides a safe and supportive space for adults to navigate life's challenges, process emotional pain, and reconnect with what matters most.
Many of the people she works with describe feeling "stuck" — caught in unhelpful patterns, weighed down by self-criticism, or carrying emotional pain that's hard to shift. Others are living with the effects of trauma, the challenges of addiction, or the quiet exhaustion that comes from holding everything together for too long.
Whatever brings you here, you don't have to face it alone. Rachel's role is to walk alongside you, offering skilled, attuned support as you move toward a life that feels more grounded, connected, and aligned with who you truly are.
Our Philosophy: Embracing Metanoia
The word Metanoia (μετάνοια) comes from ancient Greek and means a profound change of mind and heart — a reorientation of one's inner world. In psychology, metanoia describes the process of moving through crisis, loss, or inner conflict toward a more integrated and authentic self.
It's not about quick fixes or surface-level change. Metanoia reflects a deeper kind of healing — one that involves questioning old patterns, reconnecting with what matters, and allowing new understanding to emerge.
At Metanoia Psychology, Rachel sees this process as central to therapy. Growth often begins when life feels uncertain or overwhelming, and with the right support, that same space can become the starting point for insight, resilience, and renewal.
About Rachel Hopkins
Clinical and Forensic Psychologist
Board Approved Supervisor
Rachel Hopkins is a Clinical and Forensic Psychologist with more than a decade of experience working across public health, inpatient, rehabilitation, and community settings. She has extensive experience supporting adults navigating co-occurring mental health and substance use challenges, trauma, and other complex life experiences.
Rachel is known for her grounded, warm, and collaborative approach. She provides a safe and non-judgmental space where clients can explore their experiences, understand their patterns, and work toward meaningful, sustainable change.
As a Board Approved Supervisor with the Psychology Board of Australia, Rachel is committed to professional integrity, reflective practice, and ongoing growth — both for herself and those she supports. Her therapeutic work is guided by evidence-based approaches, curiosity, and a deep respect for each person’s individuality and capacity for change.
Therapeutic Approach
Every person’s story is unique, and so is every therapeutic journey. Rachel takes a collaborative, flexible approach that integrates a range of evidence-based therapies, chosen to best support your needs and goals.
Approaches include:
Schema Therapy – understanding and transforming long-standing emotional patterns
Eye Movement Desensitisation Reprocessing (EMDR) and EMDR 2.0– reducing the distress linked to difficult or traumatic memories
Dialectical Behaviour Therapy (DBT) – building emotional regulation, distress tolerance, and mindfulness skills
Cognitive Behavioural Therapy (CBT) – identifying and reshaping unhelpful thoughts and behaviours
Mindfulness and Compassion-Based Therapies – fostering awareness, balance, and self-kindness
Rachel's aim is to help you gain insight, develop practical skills, and build a stronger foundation for lasting wellbeing.
Services & Areas of Focus
Rachel offers individual therapy for adults (18+), available in person at her Robina practice or via secure telehealth anywhere in Australia. Please note this is an individual therapy practice — Rachel does not currently offer couples or family therapy.
Drawing on experience in both clinical and forensic psychology, Rachel brings a deep understanding of complex presentations and dual-diagnosis challenges, offering compassionate and practical support tailored to each person.
Please note: Rachel is not currently taking on medico-legal work, including court reports or expert testimony. If this is what you're after, she's happy to point you toward other practitioners who specialise in this area.
Common areas of focus include:
Trauma and PTSD (including Complex PTSD)
Addictive Behaviours
Anxiety and Mood Difficulties
Stress, Burnout, and Life Transitions
Grief and Loss
Personality and Long-standing Behavioural Patterns
Supervision Services
Rachel provides professional supervision for:
Provisional psychologists (5+1 pathway)
Clinical and forensic registrars
Early career psychologists seeking reflective or skills-based supervision
Her supervision style is collaborative, supportive, and grounded in curiosity. Rachel helps supervisees develop clinical confidence and a strong sense of professional identity.
Fees & Rebates
Transparent and Accessible Care
Standard session (60 minutes): $265
After-hours and weekend session: $280
Payment is required at the time of your appointment and can be made via online payment, or bank transfer.
Medicare Rebates - With a valid Mental Health Treatment Plan (MHTP) from your GP, you may be eligible for a Medicare rebate of $149.05 per session with a Clinical Psychologist, for up to 10 individual sessions per calendar year.
This brings most clients' out-of-pocket cost down to around $116 per session. Rebates are claimed electronically straight after your payment is processed, so there's nothing further for you to submit.
Private Health Rebates - If you have private health insurance with Extras cover, you may be eligible for a rebate depending on your provider and policy. It's worth checking directly with your insurer to confirm your level of cover.
Please note: Medicare and private health rebates can't be claimed for the same session.
Referral Pathways
Referrals are accepted via:
GP Mental Health Treatment Plans (Better Access)
Department of Veterans’ Affairs (DVA)
Queensland Police Service SelfRefer Program
Referrals can be submitted via Healthlink (EDI: metanoia), secure email, or by using the professional referral form below. This form is intended for use by GPs and organisations and allows referral details and supporting documentation to be submitted securely.
Begin Your Journey Today
Taking the first step can feel daunting, but it’s often the start of something deeply worthwhile.
Frequently Asked Questions
No — you can book directly without a referral. However, if you’d like to access Medicare rebates, you’ll need a Mental Health Treatment Plan from your GP. Your GP can send the referral directly or you can bring it to your first session.
Your first session is a chance for us to get to know each other and talk about what’s been happening for you. Rachel will ask some background questions to understand your goals and what you’d like to get out of therapy. Together, you’ll discuss a plan that feels realistic and supportive.
This varies from person to person. Some people find a few sessions helpful to address a specific issue, while others benefit from longer-term support. Rachel will regularly review your progress with you and adjust the approach as needed.
Yes, we provide secure online sessions for clients anywhere in Australia. Research shows telehealth therapy is just as effective as in-person sessions. It can be a convenient option if you live regionally or prefer the comfort of your own space.
We understand that things come up. Please provide at least 48 hours’ notice to avoid a cancellation fee.
Less than 24 hours’ notice: full session fee applies
24–48 hours’ notice: 50% of the session fee applies Medicare does not offer rebates for missed sessions.
That’s completely okay — many people feel unsure at first. The first session is simply a chance to explore whether it feels like a good fit. You’re not locked into anything and can decide at your own pace.
CONTACT US - Send a note below and Rachel will get back to you within 1-2 business days. Not sure what to say? “I’d like to book an initial appointment” is plenty.
Address
Suite G2/328 Scottsdale Dr, Robina QLD 4226, Australia
Phone
0433 297 251Operating Hours
Monday: 9am - 5pm
Tuesday: Closed
Wednesday: 9am - 2:30pm
Thursday: Closed
Friday: Closed
Saturday: 8:30am - 12:30pm (fortnightly)
Sunday: Closed